Real-world results from leading financial institutions
A leading commercial bank struggled with lengthy credit approval cycles that were losing business to faster competitors. Their credit analysts spent 3-5 days compiling due diligence reports for each corporate loan application, manually extracting data from financial statements, verifying information across multiple sources, and writing risk assessments.
Orion AI deployed an intelligent credit analysis system that automatically ingests financial statements, extracts key performance indicators, cross-references data across multiple documents, and generates comprehensive due diligence reports. The system provides risk scores with full explainability, allowing credit officers to focus on judgment calls rather than data gathering. Human-in-the-loop workflows ensure final decisions remain with experienced bankers while AI handles the analytical heavy lifting.
A regional banking group operating across multiple jurisdictions faced mounting compliance challenges. Their compliance team struggled to keep pace with rapidly evolving regulations, relying on manual review processes that could only sample a fraction of transactions and documents. Regulatory penalties and audit findings were becoming increasingly frequent and costly.
Orion AI implemented a comprehensive compliance automation platform that continuously monitors regulatory updates across all relevant jurisdictions, automatically comparing new requirements against internal policies. The system reviews 100% of transactions for potential compliance issues, flagging only exceptions for human review. Audit reports are generated automatically with complete documentation trails, transforming what was once a multi-week scramble into a push-button operation.
A mid-sized asset management firm was losing competitive edge as their research analysts spent more time gathering and organizing information than generating investment insights. With research reports scattered across multiple systems and no efficient way to synthesize analyst viewpoints, portfolio managers lacked the timely intelligence needed for confident investment decisions.
Orion AI deployed an intelligent research platform that automatically collects and indexes research reports from all subscribed sources. Analysts query the entire research library using natural language, instantly retrieving relevant insights across thousands of documents. The system automatically synthesizes viewpoints from multiple analysts on any given topic, generates standardized research summaries, and produces morning briefings that previously took hours to compile manually.
The digital banking division of a major financial institution was struggling to scale customer support alongside rapid user growth. Call volumes were increasing 40% year-over-year, customer wait times were climbing, and quality assurance could only review a small fraction of interactions. Customer satisfaction scores were declining despite increased staffing costs.
Orion AI implemented an intelligent customer service platform that handles routine inquiries 24/7 with instant responses grounded in the bank's knowledge base. The system intelligently routes complex issues to human agents with full context, reducing handling time even for escalated cases. AI-powered quality assurance analyzes 100% of interactions—both AI and human—identifying coaching opportunities and compliance issues in real-time. Agent onboarding time dropped by 50% with AI-assisted training and real-time guidance during calls.